Privacy Policy
Last updated: March 2026
Email: funding@pellopay.co.uk
Email: funding@pellopay.co.uk
1. Introduction
This Privacy Policy explains how PELLO PAY LIMITED (Company No. 16289812), trading as Pellopay (“we,” “us,” or “our”), collects, uses, and discloses your information when you use our website and services (the “Service”). We connect UK businesses with carefully selected finance brokers and lenders. Your full details will only be shared with third-party finance providers if you choose to proceed with an application. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.2. Interpretation and Definitions
1. Interpretation
Capitalized words have defined meanings regardless of whether they appear in singular or plural.2. Definitions
- Company – PELLO PAY LIMITED, trading as Pellopay.
- Service – The website and services provided by Pellopay.
- Personal Data – Information relating to an identifiable individual.
- Usage Data – Data collected automatically from use of the Service.
- Service Provider – Third parties processing data on our behalf.
- You – The individual or business using the Service.
3. Types of Data Collected
1. Personal Data
We collect personal information you provide voluntarily, including:- Name
- Date of birth
- Email address
- Phone number
- Company name
- Business address and details
- Financial details (turnover, funding amount, purpose, repayment term)
2. Usage Data
We may collect information automatically such as:- IP address
- Browser and device characteristics
- Log and usage data
- Approximate location based on IP
4. Tracking Technologies and Cookies
We may use cookies and tracking technologies to improve your experience and measure performance.Cookie Types
- Essential Cookies – Required for core website functionality.
- Analytics Cookies – Help us understand how users interact with our Service.
- Advertising Cookies – Used to deliver relevant ads.
5. Use of Your Personal Data
We use your data to:- Facilitate your funding enquiry by connecting you with finance providers (only if you choose to proceed)
- Improve our website, services, and user experience
- Communicate with you if you opt-in to receive updates or marketing
- Comply with legal obligations and prevent fraud
6. Sharing Your Personal Data
We only share your information with your consent or when necessary to provide services. This may include:- Finance brokers and lenders (liquidity partners)
- Credit reference agencies (soft checks that do not affect your credit score)
- Fraud prevention agencies
- Service providers (analytics, hosting, marketing)
7. Retention of Personal Data
We retain your data only as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations. Generally, we do not keep personal information longer than 12 months after your last activity.8. Security of Your Personal Data
We implement appropriate technical and organisational measures to protect your data. However, no method of transmission or storage is completely secure.9. Children’s Privacy
We do not knowingly collect or market to individuals under 18. By using our Service, you confirm you are at least 18 years old.10. Your Data Protection Rights
Under UK GDPR, you have the right to:- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Unsubscribe from marketing communications
11. Do-Not-Track Features
We currently do not respond to Do-Not-Track signals. This may change if industry standards evolve.12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The “Last updated” date reflects the most recent version.13. Contact Information
PELLO PAY LIMITED (Pellopay)Email: funding@pellopay.co.uk
14. How to Review, Update, or Delete Your Data
You may request to review, update, or delete your personal information by contacting us at:Email: funding@pellopay.co.uk